

Mon, 24 Feb
|Virtual Event
Legendary Service | FREE Lunch and Learn
Every day, with every customer interaction, you have an opportunity to either build loyalty or lose a customer. While most companies recognise the importance of customer service to their success, it still feels remarkable when we receive genuinely great service.
Time & Location
24 Feb 2025, 12:00 pm – 1:00 pm
Virtual Event
About the Event
Join Marina Shearer and Dave Cordery from Blanchard Aotearoa New Zealand for this complimentary Lunch and Learn
Delivering great customer service is vital to the success of your business. Yet, creating a service-focused culture can be challenging. Our Legendary Service programme teaches people how to consistently deliver exceptional service that will turn your customers into raving fans and create a competitive edge for your organisation. With the Legendary Service course, your organisation gets:
Alignment on a service-focused vision, values, and behaviours
Segmentation of customers based on needs and wants
Empowered employees who build great customer relationships
Increased customer loyalty, which drives increased revenue